Privacy Policy

Last updated: 6 July 2026

This Privacy Policy explains how Katapatti ("we", "us") collects, uses and protects information when you use our business management software for merchants and commission agents (the "Service").

1. Information We Collect

• Account information: your name, business/firm name, phone number and email address when you sign up.
• Business data you enter: farmers, parties/buyers, purchase and sales records, stock, charges, payments and accounting entries.
• Usage data: log-in activity and basic device/browser information, used only to keep the Service secure and working.

2. How We Use Your Information

• To provide, operate and maintain the Service for your business.
• To offer customer support and respond to your requests.
• To send you important updates about your account or the Service.
• To improve the Service based on how it's used.

3. Data Isolation Between Businesses

Katapatti is multi-tenant software: every organisation's data - farmers, parties, transactions and accounts - is kept strictly separate from every other organisation's data. Your business data is never visible to, or mixed with, any other Katapatti customer's account.

4. Data Sharing

We do not sell your data. We only share information with:

• Service providers who help us host and run the Service (e.g. cloud hosting), bound to protect your data.
• Authorities, if required by law.

5. Data Security

We use reasonable technical and organisational measures to protect your data, including access controls and encrypted connections. No method of transmission or storage is 100% secure, but we work to protect your information to industry standards.

6. Data Retention and Deletion

We retain your business data for as long as your account is active, or as needed to provide you the Service. You may request deletion of your account and data at any time, subject to any legal record-keeping requirements.

To request account or data deletion, use our Account and Data Deletion page.

7. Your Rights

You may access, correct or request deletion of your personal information by contacting us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with a revised "Last updated" date.

9. Contact Us

For any questions about this Privacy Policy, contact us at 76205 51207.